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Thursday, October 23, 2008

PopTech: What Facebook and Steroid Use Have in Common

By Jose Fermoso

Valdis_krebs_2 In the eyes of Valdis Krebs, the bulging bodies of baseball's steroid era reveal a problem exacerbated by a powerful social network.

Krebs believes everything is quantifiable as a social network, from steroid use to linked websites to a strand of HIV working its way through the porn industry.

He is at the cutting edge of the growing discipline of social network analysis, and creator of InFlow, one of the most advanced social networking software tools.

The field has exploded recently as social networks, the complex sets of relationships between members of groups, have formed the backbone of popular Web systems like Facebook and Google's search crawler. Social network analysts use software, like Keyhubs and NetMiner, to uncover how the structure of peoples' connections affect their thoughts and actions.

At the annual PopTech conference this week in Camden, Maine, Krebs will present his top ten social network trends including the idea that the web, contrary to popular lore, is making us less diverse and more prone to extreme ideological thinking.

"What you know depends on who you know," Krebs says. "Depending on the network of information you are in, that is the information that you will believe."

Krebs is mining his data from some strange places with surprising results.

He argues that the moment a few key, highly connected ball players started using steroids in the early 1990s, the explosion of drug use in baseball was inevitable. And, he says, if the league was fully aware of the strength of the drug culture network in its early stages, the whole mess could have been avoided.

Mlb_3cities_2 Steroid use spread because of the wicked combination of a closed network, or cluster, and positive reinforcement in the form of higher pay for better performance. And because the members of the baseball cluster frequently move between teams, the message spread quickly.

The investigators who blamed the individual trainers distributing the drugs and the individual players referring other players got it wrong, Krebs says.

Though he maps out the individual influence of players, he sees an underlying ideological shift at work. The fact that steroid use took hold and spread so quickly in spite of laws against its use, suggests that the closed nature of the cluster was more important than the individual cheaters, he says.

And the same process happened in reverse when a substantial group of steroid cheaters were caught.

"When the network was exposed publicly through a group of cheaters, the clustered community as a whole broke down," Krebs says. It had nothing to do with the drug laws enacted by the league after the scandals.

According to Krebs, this insight that a social network creates a pseudo-truth that overrides real, objective truth, can help explain why pack mentality dominates the web.

Using the current election as a model, Krebs says that the internet does not bring people with different ideas together. Instead, people seek out groups with similar ideologies, which makes them less prone to objective, flexible thinking. And no matter how extreme the idea, there's someone out there on the web who will build a forum around it.

Psychological research has shown that when people find their "political mirrors," they immediately build clusters around their ideas. This is why politicians' use of confrontational language like, "You're either with us, or with the terrorists," seems to work.

But Krebs sees the positive side of social networks as well. He believes that serious analysis of networks can be used constructively from the outside. The key, he says, is identifying the strong individuals or groups that can lead to group-thinking shifts.

For example, analyzing the rise of the iPod can be used by other companies to chip away at Apple's dominance.

When Apple released the iPod, there were other MP3 players with better audio or a cheaper price. But Apple created a network by connecting groups through an easy operating system and with marketing.

It's taken close to seven years for other electronics companies to catch up to Apple, but the aspirational ads, easy-to-use mantra and beautiful hardware design have all crept into rival companies' strategies.

In the immediate future, Krebs sees social networks facing a decidedly human problem. They need to find a compromise between the seemingly infinite number of network connections and the limited interaction capacity of human beings. After all, a person doesn't need to remember every person he's ever met, unless he is Bill Clinton.

Ultimately, the answer could lie in software that analyzes our individual social networks and makes them more efficient and valuable. Perhaps in order to understand our own connected lives, we might all have to become our own personal Valdis Krebs.

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Linux Gaming Console Coming in November

by Kristin Shoemaker

Evo Smart Console

Envizions Computer Entertainment announced recently that the Linux-based EVO gaming console will be available for sale November 18.

There have been dedicated gaming consoles that are able to run Linux, namely the PS3. In these cases, Linux made the console function more as a home computer than a gaming rig. The EVO system uses Linux to power the games.

It is a system geared for early adopters and developers at this point.

If anything, this release will heat up the "Linux isn't an operating system for gaming" chorus. So while playing "Gears of War" on a Red Hat server that's also running mail services, LAMP, and a intranet portal hasn't been possible (or necessarily a good idea), the introduction of dedicated console hardware, a Linux flavor optimized for gaming, and a company willing to develop (and encourage others to develop) games might change the tune.

It'll likely be a slow process, given that Envizions only plans to release 500 to 1,300 units in the United States and Canada (there's no mention of any worldwide release at this time). The console costs $599, but the company plans to offer a subsidized rebate plan to reduce that price to $249. Depending on the terms of the rebate, it is somewhat competitively priced to other game consoles.

It doesn't feel right to compare this with the traditional game console. It's very much an early adopter platform with an appeal to gamers. Those who are interested purely in the gaming aspect of a console likely wouldn't have much use for EVO now. This console offers some similar features to other game systems, such as networking with other system owners and access to internet multimedia services. It also offers VoIP, cloud computing, and storage services.

The system will ship with a modified version of Fedora 8 pre-installed, with the option to use Envizions' Mirrors Evolution Linux distribution.

Again, since this is marketed to early adopters who are as interested in developing games as playing them, the game selection is going to feel lackluster compared with more mature systems. The Linux game page has a teaser title (Hexen II Hammer of Thyrion) and very little else.

Emphasizing the intention to develop the console into a complete gaming system is ambitious, and intriguing. With specific marketing and some luck, it will (hopefully) catch the eyes and imaginations of creative game designers and developers. The phrase "Linux gaming" could finally move from oxymoron to reality.

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Man who was sold the wrong phone on eBay is sued by seller after leaving 'negative feedback'

By Andrew Levy

When Chris Read bought a mobile phone through eBay, it was described as being in good condition.

But when the phone arrived a few days later, he was disappointed to find it was the wrong model and appeared to be damaged.

After returning his purchase and receiving a refund from the seller, Joel Jones, he used the online auction website's feedback section - which can be read by other people - to give his honest opinion of the transaction.

'Item was scratched, chipped and not the model advertised on Mr Jones's eBay account,' he wrote, assuming it was the end of the matter...

Chris Read

Chris Read is facing a court battle after leaving negative feedback on eBay for a mobile phone he bought on the auction site

But he has now received an email threatening him with libel action. And it will be a legal first if the case reaches court.

Mr Jones claims the unfavourable comments have damaged his business. The legal missive goes on to warn Mr Read that if he fails to retract his comments he will be dragged to court where he faces costs, lawyers' fees and damages.

Father-of-five Mr Read, 42, said: 'I can't believe someone can be so petty. All I had done was left an honest opinion and everything I said was true. I thought that was why the feedback service was there. It's not like I wrote anything malicious or called him a conman.'

He added: 'If it has to go to court then so be it. Hopefully it won't go that far but I'm prepared to fight my corner.'

Mr Read, a mechanic from Herne Bay, Kent, ordered the £155 Samsung last month. 'There were scratches all over it, a big chip out of the side and it was a different phone,' he said.

'I paid for a Samsung F700 and got a Samsung F700V.'

Court letter

A copy of the claim being pursued by businessman Joel Jones

The legal letter he received states: 'The negative feedback you left on October 3 regarding Samsung F700 was unfair and is damaging to my business's reputation and ability to trade. We require a signed statement accepting that the feedback is unfair.'

Unless such a statement was forthcoming within seven days, said the letter, legal action would commence.

Mr Jones, 26, who lives in Suffolk and sells used electronic goods under the user name onsalexuk, defended his decision.

'Given that Chris received a no-quibble refund, the feedback was unfair, unreasonable and damaging,' he said.

'I am being punished on eBay because of this as sellers who have negative feedback appear lower down the screen in searches than other people. I'm losing money by the day and my business could go under because of it. I've been left with no option but to take legal action.'

An eBay spokesman said the firm operated a mediation service to handle disputes over feedback comments. 'In this particular case, the seller never contacted us about the buyer,' the spokesman added.

Libel involves someone's personal or business reputation being damaged by a false or defamatory statement that has been published.

The law is the same whether the comments appear in written form or are broadcast on the radio or television, or appear online.

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